Shipping policy

At Everlife Brews, every order is freshly prepared and fulfilled to order to ensure quality and consistency. Please review our shipping policy carefully before placing an order.

Order Processing Time

All coffee and tea products are made to order and typically require 2–3 business days for processing before shipment. Processing time includes roasting, blending, packaging, and quality checks.

Orders are not processed or shipped on weekends or holidays.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Origin

All Everlife Brews orders are fulfilled and shipped from our roastery partner located in Bend, Oregon.

Shipping Methods & Delivery Estimates

Shipping times vary based on destination and selected shipping method. Estimated delivery times begin after processing and may range from:

  • Domestic (U.S.) orders: 3–5 business days after shipment

  • International orders: We do not offer international delivery at this time

Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, or peak shipping periods.

Shipping Rates

Shipping costs are calculated at checkout based on order quantity, and selected shipping method.

Tracking & Carrier Responsibility

Once your order has been shipped, responsibility for delivery rests with the shipping carrier. Everlife Brews is not responsible for:

  • Delays caused by the carrier

  • Packages marked as “delivered” but not received

  • Incorrect shipping addresses provided by the customer

Please ensure your shipping information is accurate at checkout.

Lost or Delayed Packages

If your package appears delayed or lost in transit, please contact the carrier directly using the tracking number provided.

If you believe there is an issue we can assist with, you may contact us at support@everlifebrews.com and we will do our best to help.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery at support@everlifebrews.com and include:

  • Your order number

  • Photos of the damaged product and packaging

We will review the issue and determine eligibility for a refund in accordance with our Return & Refund Policy.

International Shipping & Customs

We do not fulfill international orders at this time.

Questions

If you have any questions about shipping, please contact us at:
📧 support@everlifebrews.com